At Jab We Print, we value every order and put our best effort into ensuring top-quality customized printing and ready-made t-shirts. Since many of our products are made-to-order and personalized, our cancellation and refund policy has certain limitations. Please read carefully before placing your order.
1. Order Cancellations
Customized Orders:
Once an order has been placed and the design has been approved by you, it cannot be cancelled.
If you wish to cancel before the design is processed, please contact us at [your support email/phone number] within 12 hours of placing the order.
Ready-Made T-Shirts (Non-Customized Products):
You may cancel your order before it has been shipped.
Once shipped, cancellations are not possible.
2. Refunds & Returns
Customized Products:
As these are personalized and created specifically for you, we do not offer refunds, exchanges, or returns unless the product is defective or damaged upon delivery.
Ready-Made T-Shirts:
Refunds or exchanges are only applicable if the product delivered is defective, damaged, or incorrect.
The item must be returned in unused condition with original tags and packaging within 7 days of delivery.
3. Defective or Wrong Products
If you receive a damaged, defective, or wrong product:
Contact us within 48 hours of receiving your order at [support email/phone].
Share your order number and clear photos of the product received.
Once verified, we will arrange a replacement or issue a refund (in case replacement is not possible).
4. Refund Process
Approved refunds will be processed to your original payment method within 7–10 business days.
Shipping charges are non-refundable, except in cases where the mistake was on our end (damaged/wrong product).
5. Contact Us
For any queries regarding cancellations or refunds, reach out to us at:
📧 [support@jabweprint.com]
📞 8882562159